API Software Development - Community Page

Acuity PPM needs to improve customer retention by engaging active users on our new community platform. This platform not only contains user guides and training videos but also announcements about new releases and industry best practices. The goal for this project is to develop a widget that will be embedded within Acuity PPM software that users can use to ask questions and return answers based on all of the content on the new community page. This is a self-serve help widget to make it far easier for users to learn how to use Acuity PPM software. The team will have access to our existing team. The expected deliverables would include: Designing a widget Developing the webhook/leverage API to connect the community website to Acuity PPM software. (Optional) leverage AI tools to return intelligent answers (not just links to articles).

Cyber Essentials Certification Preparation

The Cyber Essentials Certification Preparation project is designed to help Acuity PPM align with the UK’s National Cyber Security Centre (NCSC) standards for cybersecurity. The primary goal is to prepare Acuity PPM for the Cyber Essentials certification by April 2025, ensuring robust data security practices. This project will enhance client trust and ensure compliance with industry standards. Learners will apply their knowledge of cybersecurity principles to assess Acuity PPM's current security measures, identify gaps, and propose improvements. The project involves understanding the Cyber Essentials requirements, conducting a security audit, and developing a roadmap for achieving certification. By focusing on these tasks, learners will gain practical experience in cybersecurity compliance and risk management.